Mark2fashion Tech Web Services
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Frequently Asked Questions (FAQs)

Welcome to the FAQ section of Mark2fashion Tech Web Services Pvt Ltd. Here you’ll find answers to common questions about our services, solutions, and products.

💼 Business Services FAQs

❓ What services do you provide?

We offer CRM solutions, ERP systems, ecommerce website development, digital marketing tool setup, email automation, and billing software.

❓ How long does it take to complete a project?

Project timelines depend on the service:

  • CRM/ERP setup: 3–10 days
  • Ecommerce website: 7–15 days
❓ Do you offer a free demo?

Yes, we provide a free demo for most of our services before purchase.

❓ Do you provide customized solutions?

Yes, all our services can be customized based on your business requirements.

❓ Do you provide support after service delivery?

Yes, we provide ongoing support and maintenance based on the selected package.


🏢 CRM & ERP FAQs

❓ What is CRM?

CRM (Customer Relationship Management) helps manage leads, customers, and sales processes efficiently.

❓ What is ERP?

ERP (Enterprise Resource Planning) is a system to manage business operations like HR, finance, inventory, and more.

❓ Can CRM and ERP be integrated?

Yes, we provide integration between CRM, ERP, and other tools.

❓ Is your software cloud-based?

Yes, our solutions are cloud-based and accessible from anywhere.

🛒 Ecommerce FAQs

❓ Do you provide payment gateway integration?

Yes, we integrate secure payment gateways into your ecommerce website.


🏫 School Solutions FAQs

❓ Do you provide training as per NEP 2020?

Yes, our school programs are aligned with modern education standards and skill-based learning.


❓ What is ATL Lab?

ATL (Atal Tinkering Lab) is an innovation lab for schools with robotics, AI, and IoT tools.

❓ Do you provide robotics and AI training?

Yes, we provide hands-on robotics and AI training programs for students.

❓ Do you offer aeronautical training?

Yes, we provide aeronautical and drone training programs for schools.

🤖 Products (Robotics Kits & Drones)

❓ What products do you sell?

We offer educational robotics kits, drones (under 250g), and office/school essential products.

❓ Are drones safe to use?

Yes, our drones are lightweight (under 250g) and suitable for educational purposes.

❓ Do you provide warranty on products?

Warranty depends on the product and will be mentioned on the product page.

❓ How long does delivery take?

Delivery usually takes 3–7 business days across India.

💰 Payments & Orders

❓ What payment methods do you accept?

We accept online payments, UPI, net banking, and other secure payment methods.

❓ Can I get a refund?

Refunds are applicable only under specific conditions as per our Refund Policy.

🎓 Internship FAQs

❓ Do you offer internships?

Yes, we provide internships in web development, digital marketing, AI, robotics, and more.

❓ Will I get a certificate?

Yes, all interns receive a certificate after successful completion.

❓ Is internship paid or unpaid?

We offer both training-based and project-based internship programs.

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