Shipping Policy
Effective Date: 11-04-2026
Welcome to Mark2fashion Tech Web Services Pvt Ltd. This Shipping Policy outlines how we process and deliver orders for our physical products, including educational robotics kits, drones (under 250g), and office & school essential items.
Order Processing
- All orders are processed within 1–3 business days after payment confirmation
- Orders are not processed on Sundays or public holidays
- In case of high order volume, processing may take slightly longer.
Shipping Coverage
- We currently ship across India
- For bulk or institutional orders (schools/offices), special delivery arrangements may be provided.
Delivery Time
Delivery Time
- Standard delivery time: 3–7 business days
- Remote or rural areas may take 5–10 business days
- Delivery timelines may vary depending on location and courier availability.
Thank you for shopping with us!
Shipping Charges
- Shipping charges may be:
- Free (for selected products or offers)
- Calculated at checkout based on location and weight
- Bulk orders may have customized shipping costs
Delivery Conditions
- Please ensure accurate address and contact details while placing the order
- Delivery may require OTP or signature verification
- If the customer is unavailable, courier may attempt re-delivery
Shipment Tracking
Once your order is shipped, you will receive:
- Tracking ID
- Courier details via SMS/Email
Delays & Issues
Delivery may be delayed due to:
- Weather conditions
- Courier service issues
- Government restrictions or holidays
We are not responsible for delays caused by third-party logistics providers but will assist in resolving issues.
Packaging & Safety
- All products, including drones and robotics kits, are packed securely to prevent damage during transit
- Fragile items are handled with extra care
Damaged or Lost Products
- If your order arrives damaged or defective:
- Report within 48 hours of delivery
- Share photos/videos as proof
- We will arrange replacement or support as applicable
Drone Shipping Compliance
- All drones sold are under 250 grams and comply with basic safety guidelines
- Customers are responsible for following local drone usage rules and regulations
